CLIENT REVIEWS

My husband and I had the pleasure of working with real estate agent , Diane Litchen, for both the sale of our house and the purchase of a new home.

Since we had no recent experience in the real estate market , she encouraged and assisted in educating us, so that there would be no hesitation when the right house came along!

Diane is highly knowledgeable regarding the market, but beyond her expertise she is warm, friendly and very patient. She understood our specific needs in a new living space , ie area to create a workshop, a grassy backyard, and kayak storage!

Following some discouragement after looking for several months , Diane’s optimism and support kept us motivated. We received ongoing helpful advice.

The sale of our house and purchase of our new one was smooth and successful . Every detail was looked after, and we couldn’t have asked for a better outcome!

Thank you Diane for always making us feel like we were your priority and for such a positive experience.

We started our journey to sell and buy with foggy ideas and a non-existent plan. One email to Diane on a Friday night led to a pivotal Saturday morning call. From that day forward to the successful sale of our home, Diane was with us every step of the way. Diane is professional, knowledgeable, respectful, sensible, strategic, and passionate about her role once you invite her to join your team in a real estate endeavor. She listened to our story and hopes, and provided her expertise in every aspect of the process. She helped us define a realistic timeline to prep, stage, list, and receive multiple offers! Our home was only listed for a week, and she expertly attracted serious buyers immediately because of all the time and effort she thoughtfully put in.

Diane is an exceptional real estate agent, and you want her to be in your corner. We love you Diane! Thank you for being YOU, and yielding extraordinary results!!!

I have moved a number of times over the years and my recent experience with Diane Litchen at Harvey Kalles was excellent! Diane’s response time to emails and texts was almost immediate and she went above and beyond in working with my schedule to ensure that I saw every property that I was interested in, often multiple times. Diane was hugely helpful in narrowing my options and she spent hours comparing properties for me. I ultimately ended up buying the perfect home and I can’t thank Diane enough for all of her hard work and dedication!

When we first bought our home in the Leaside/Davisville village area, we wanted a local realtor with strong knowledge of the area, and Diane was that person. She worked tirelessly with us day and night to find a home that would suit our needs. Nine years later when we needed to move due to career change, Diane was delighted to work with us again, and us with her. She maximized the value of our home by pointing out specific details and changes we needed to make to ensure the strongest potential buyer interest. Diane is passionate, energetic and thorough. She absolutely cares about doing the best job she can for her clients, and she delivers! I would not hesitate to recommend Diane to anyone who needs to make a real estate transaction with an engaging and interested realtor.

Diane made this whole process of selling my home and buying a new home enjoyable, and financially successful. I have no doubt that her hard work, extra attention, and good advice increased the price I was able to get for my old house. Then, when the tables were turned, her firm and creative negotiating skills saved me money as a buyer. She was a pleasure to deal with, had great instincts about the properties we saw and really listened to my goals as a seller and buyer. I wouldn't hesitate to recommend her, and have several times since we worked together. If I ever sell again, she will be my first call.

Dear Diane,
When we embarked on the process of looking for a new house many years ago, we did not know that due to personal circumstances, we would be at this on and off for so many years. From the very beginning when we became your clients, you listened to us and took great care to adjust and adapt to our evolving needs. We benefited from your expertise of the Toronto real estate market and your knowledge of many Toronto neighbourhoods. When we started exploring areas further out that you were a bit less familiar with, you did some research to help deepen your knowledge so you could continue to provide the best service and expertise for us. Once we finally found “the house”, I know that your approach to working with the selling agent, both professional and personal, played an important role in the successful outcome. Then, we put our house up for sale in the middle of summer during a pandemic! The staging company you recommended was amazing. We followed your advice on pricing and offer strategy, and after just five days on the market and (at last count) over 170 showings, we sold! We could not have hoped for a better outcome. Over the years, we have been impressed with your expertise, professionalism, kindness, dedication and hard work. We are very thankful to have worked with you over the years, thank you so much for everything!

Diane was an incredible support during the recent sale of my house. She helped me decide how to show my house and chose a great photographer to show it off well. She encouraged and supported me in my decision to move the closing date to an earlier one. All along the process of showing the house, she kept me informed of all the activity and made helpful recommendations. On the evening of offers, Diane provided valuable advice, and we concluded the sale well over my asking price and with the closing date I wanted. I am very pleased with the final sale. Diane knows the business of selling houses. I recommend her for her expertise, positive attitude and market knowledge.

For a competent, practical, knowledgeable, trustworthy and "get the job done" real estate agent, I recommend Diane Litchen without reservation.    My husband and I did not purchase our home until almost two years after having employed Diane. We viewed and considered the relative merits of at least 100 properties. Diane always gave sensible advice, in what is invariably a streesful time for a couple -- buying a home in the always-challenging Toronto real estate market.

My husband and I have bought and sold properties in NYC, London, Halifax and Toronto. Diane is the best agent we ever had. We would certainly hire her again.

Dear Diane, I want to thank you with all my heart for helping me find my new home. We have been living here for awhile now and I can't begin to tell you how much this new home is the perfect fit for us. You patiently worked with me over several months as we explored so many neighbourhoods in Toronto. You were able to give me the pros and cons of each neighbourhood. Thank you for all your patience and persistance. Thank you for your support. I felt so confident working with you. As a single woman I really appreciated your support and your ability to educate me on the important aspects of buying a house. I learned so much in this process with you. You are so knowledgable. I really felt you had my back when we put in that offer and then you made sure that all the i's were dotted and t's crossed to make sure all the paper work was done properly. All your work helped me enjoy the process of house hunting and finding the most wonderful house to create the home I had envisioned.